I am working with Microsoft Word 2011 on a MacBook Pro and am having the exact same issue. I see that this thread is about a year old so I am curious if anyone has found a solution. However, I am now concerned about compatibility and these type of issues.
Our University want to move to Refworks but because I haven’t had any problems with Endnote up until now I’m considering purchasing latest version of Endnote myself. I have attached a screen shot of the error message I get from Word but I don’t know what any of it means. I have found no other way of being able to use Endnote and you can imagine this is hugely time consuming and very irritating. The only way I seem to be able to use Endnote now is by copying the content from a document, creating a new document, saving it with a new name, paste copied content into new document and continue. However, if I close the document and reopen as soon as I try to add a new citation it tries to link and then crashes and closes word completely. I can save the document and as long as I keep the document open I can continue to add citations.
The outline of the problem is when I create a new word document I can insert citations using the Endnote options on the tools tab in word. Something has happened in the last week to either Word or Endnote or both! Microsoft Office for Mac Word 2011 version 14.3.4
I have been using Endnote for several years quite happily.
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